REFUND POLICY

Introduction

At The No More 9 to 5 Club, we value customer satisfaction and believe in the quality of our services. However, we understand that there may be instances where our members or clients are not completely satisfied. This Refund Policy outlines the circumstances under which refunds may be granted.

Membership Refund

Eligibility for Refund

If you are unhappy with your membership at any level and decide to cancel, you may request a full refund of the last monthly charge. Refund requests must be made within 90 days of the payment date to be valid.

To initiate a refund, please contact our support team with your membership details and the reason for cancellation.

Processing Refunds

Upon receiving a valid refund request, we will process the refund promptly. Refunds will be credited back to the original method of payment.

Virtual Assistance Lender Program Refund

Eligibility for Refund

If you become unsatisfied with our Virtual Assistance Lender Program, you can request a refund. The refund amount will be the total amount paid less the hours of service already rendered. Refund requests for the Virtual Assistance Lender Program must also be made within 90 days of the payment date to be valid.

Processing Refunds

To request a refund for the Virtual Assistance Lender Program, please provide details of your usage and the reason for dissatisfaction. We will review the request and calculate the refund amount based on the hours of service used.

General Terms

We aim to process all refunds in a timely and efficient manner. We would rather part ways amicably than retain payment without delivering the perceived value. We reserve the right to modify this Refund Policy at any time, and changes will be effective immediately upon posting.

Contact Us

For more information about our Refund Policy or to submit a refund request, please contact us at [email protected].